Contacts
How to Reach Us
The AquaAnimania team is happy to hear from readers across Canada. The only way to get in touch with us is by email:
Please note that we do not offer support by phone, live chat, or social media — email is the one and only channel we monitor.
What You Can Write About
You are welcome to contact us regarding:
- Questions about our content — for example, how we test payout speeds or evaluate instant withdrawal casinos available to Canadian players.
- Corrections — if you have spotted outdated or inaccurate information in any of our 2026 reviews, let us know and we will verify and update it.
- Feedback — suggestions on topics you would like us to cover, or general comments about the site.
- Partnership requests — commercial and cooperation inquiries from businesses operating in the Canadian iGaming market.
Response Time
We read every message we receive. In most cases we reply within a few business days. During busy periods it may take a little longer, but we do our best to answer all legitimate inquiries. There is no need to send follow-up emails — rest assured your message is in our queue.
Questions About Your Casino Account
Important: AquaAnimania is an independent review and information website. We are not a gambling operator, and we do not process payments or hold player accounts.
This means we cannot help with issues such as:
- Deposits or pending withdrawals;
- Bonus crediting or wagering requirements;
- Account verification (KYC) documents;
- Login problems, closed accounts, or disputed bets.
For any of the above, please contact the customer support team of the casino where you play — you will usually find live chat and email options in your casino account or on the operator's website.
Need Help With Gambling?
Gambling should always remain a form of entertainment. If you feel it is becoming a problem for you or someone close to you, free and confidential help is available in Canada:
- ConnexOntario — a 24/7 confidential helpline for problem gambling, mental health and addiction: 1-866-531-2600 (Ontario).
- GamTalk — a national online support service for Canadians affected by problem gambling, offering chat and community support.
Reaching out is free, anonymous, and available around the clock. If gambling stops being fun, please don't hesitate to seek support.